Delivery

For our UK delivery timetable and customer service opening hours over the Christmas period, as well as last ordering dates for Christmas, please click here.



UK orders are sent by DPD or Royal Mail


Postage and Packing Charges
No matter how many items you buy on one order, there is a single flat rate P&P charge;

a) UK: Next Day Delivery £4.95 (£7.95 for Saturday Delivery, where available)b) Europe: Air mail
£10.00 (excluding Bulgaria, Croatia and Romania) £20.00 (Bulgaria, Croatia and Romania) c) Other: Air mail £14.00 Click here for full overseas delivery details.


Order Despatch
If your order is placed and approved before 4pm on a weekday, we aim to send it out that day, although this is not always possible during busy periods. Orders received after 4pm will be sent out the following working day.

Orders to most of the UK mainland are sent by DPD. Deliveries to some remote areas and all offshore areas of the UK are sent by Royal Mail Special Delivery - please see below for applicable postcodes. In most cases, you should receive your trainers on the next working day, except where you've opted for Saturday delivery.

Royal Mail Delivery Areas
(If your postcode area is not in the list below, your parcel will be delivered by DPD)

 Postcode

 Area

 AB31-38

 Aberdeen

 AB41-56

 Northern Highlands

 BT1-82

 Northern Ireland

 FK17-21

 Northern Highlands

 GY1-9

 Guernsey

 HS1-9

 Northern Highlands / Oban

 IM all

 Isle of Man

 IV all

 Northern Highlands

 JE1-5

 Jersey

 KA27-28

 Arran / Oban

 KW all

 Northern Highlands, Orkney, Shetland

 PA20-99

 Oban

 PH15-99

 Northern Highlands / Oban

 TR21-25

 Cornwall

 ZE all

 Orkney / Shetland



Approval
All deliveries are subject to authorisation of your payment. If the details provided with your order do not exactly match the details held by your bank the order will not be approved.
We will not be able to despatch your order until we have made contact with you and obtained the correct details.


Signature on Receipt
A signature will be required on delivery of the goods to you. Receipt of a signature at the delivery address will be proof that the order has been delivered to you. If you are not in to receive and sign for the goods, you will be left a card telling how to contact the carrier to collect or re-arrange delivery. See our FAQs for further information.


Delivery to an Alternate Address
Providing that the payment is made with a card that is subscribed to and which passes the 3D Secure authentication system, an alternative delivery address (i.e. other than the card address) can be used for delivery.


Availability
All deliveries are subject to stock availability.